Shipping policy

Free shipping to the United Kingdom

We offer free shipping on all orders to the United Kingdom, with no minimum order value. Shipping is £0 and is shown at checkout before you pay.

Delivery

Normal delivery time is 3-5 working days from when your order is processed. During peak season it can take a little longer. Fjorvani is your point of contact for your order and its delivery. Contact us before you buy if you need a current delivery estimate or if you need the item before a certain date. A specific delivery date applies only if it has been expressly agreed. If no delivery time has been agreed, the statutory rules on delivery and delay apply.

When tracking information is available it is sent in the shipping confirmation. Please check that your delivery address and contact details are correct, and contact us as soon as possible if anything needs changing.

Delayed, missing or damaged delivery

Email support@fjorvani.com with your order number if your delivery is delayed, missing or damaged. We will help you look into it. The involvement of a supplier or a carrier does not limit your rights against us. Your statutory rights in the event of late delivery apply.

Returns

Contact us before you send anything back, for instructions and the correct return address. Free delivery to you does not mean free return shipping if you change your mind. See our refund policy for the conditions. If the fault is ours, we cover the necessary return shipping.

Contact: support@fjorvani.com